casinoplush Terms & Conditions

By accessing casinoplush and registering an account, you enter into a binding agreement with casinoplush under the terms set out on this page. These terms may be updated from time to time, and the most recent version is always the one in effect. Continued use of the platform after any update constitutes acceptance of the revised terms. Where material changes are made, casinoplush will make reasonable efforts to notify registered users.

These terms should be read alongside the Privacy Policy and the Responsible Gaming policy, both of which form part of the overall agreement between you and casinoplush.

To use casinoplush, you must meet all of the following requirements:

• You must be at least 21 years of age.
• You must be physically located in the Philippines at the time of use.
• You must not be prohibited from using online gaming platforms under any law applicable to you.
• You must be the person you claim to be — registering on behalf of another person is not permitted.
• You must not be a current employee, contractor, or affiliate of casinoplush or any related entity.

casinoplush reserves the right to request proof of eligibility at any time. Providing false or misleading information to establish eligibility is a violation of these terms and may result in immediate account closure and forfeiture of any balance held.

Each player may hold only one casinoplush account. Multiple accounts registered to the same person, address, device, payment method, or IP address are prohibited and may result in all associated accounts being suspended and balances forfeited.

KYC Verification

Before making deposits, placing bets, or requesting withdrawals, all accounts must complete KYC (Know Your Customer) identity verification. This requires submission of a valid Philippine government-issued ID such as a passport, driver's licence, or other accepted identification document. Verification is conducted to confirm your identity, age, and eligibility to use the platform.

Account Information Accuracy

All information provided during registration must be accurate and kept up to date. If your contact details change, you are responsible for updating your account information. casinoplush is not liable for communications or notices that fail to reach you due to outdated contact information.

All account transactions are conducted in Philippine Peso (PHP). casinoplush does not accept deposits or process withdrawals in any other currency. Payment methods accepted include online banking, bank transfer, and approved local e-wallets such as GCash and Maya, subject to the available options shown in your account at the time of transaction.

Deposits

Funds deposited must come from a payment method in your own name. Third-party deposits — where someone else funds your account — are not permitted. Credit cards and cryptocurrency are not accepted as deposit methods. Deposit transactions are subject to minimum and maximum limits as displayed in the cashier section of your account.

Withdrawals

Withdrawals may only be requested to a verified payment account that matches the name on your casinoplush account. casinoplush reserves the right to request additional documentation before processing a withdrawal, particularly where the amount is significant or where the source of funds requires verification. Withdrawals are processed within the timeframe indicated in the platform at the time of request and are subject to available processing windows.

Transaction Responsibility

You are responsible for ensuring the payment details you enter are correct. casinoplush is not liable for funds lost due to incorrect account numbers or payment details provided by the player.

All games available on casinoplush — including slots, live casino tables, eBingo, sports betting, and betting markets — are governed by the specific rules of each game or market, which are displayed within the relevant section of the platform. In the event of a conflict between general terms and game-specific rules, the game-specific rules take precedence for that game.

Finality of Results

Once a game round, bet, or wager is settled by the casinoplush system, the result is final. Settled wins are credited to your account balance and settled losses are deducted. casinoplush does not reverse settled results except in cases of a verified system error.

Technical Errors and Glitches

If a technical error, software fault, or game malfunction affects the outcome of a game round or bet, casinoplush reserves the right to void the affected round or bet and return the staked amount to the player's account. Winnings generated through a clear error or malfunction — where the displayed outcome does not reflect a legitimate game result — will not be honoured. Attempting to exploit a known error is a violation of these terms.

Minimum and Maximum Stakes

Each game and betting market has minimum and maximum stake limits displayed at the point of play. Stakes outside these limits may be declined or adjusted. casinoplush reserves the right to alter stake limits at any time.

casinoplush may offer bonuses, promotions, or special offers to registered players from time to time. Any such offer will be accompanied by its own specific terms, including eligibility requirements, wagering conditions, and validity periods, which must be read and accepted before claiming the offer.

General principles that apply to all casinoplush promotions unless otherwise stated:

• Promotional offers are available only to eligible players who have completed KYC verification.
• Bonuses are for personal use only and may not be transferred between accounts.
• Abuse of promotions — including the use of multiple accounts or coordinated play to exploit an offer — will result in cancellation of the bonus and may result in account closure.
• casinoplush reserves the right to modify, suspend, or withdraw any promotion at any time with reasonable notice where possible.

You are solely responsible for maintaining the confidentiality of your casinoplush login credentials. Do not share your username, password, or OTP codes with anyone. casinoplush will never ask for your password through email, chat, or phone.

If you suspect your account has been accessed without your authorisation, contact casinoplush support immediately at [email protected]. casinoplush is not liable for losses resulting from unauthorised access where the player failed to take reasonable steps to protect their credentials.

The casinoplush platform supports secure login through OTP verification and biometric login on compatible devices. All platform communications are SSL encrypted. Despite these measures, you remain responsible for ensuring your device and network environment are secure when accessing your account.

casinoplush is committed to responsible gaming. The platform is intended for adult entertainment only and is not a means to generate income or resolve financial difficulties. All gaming involves risk, and no outcome is guaranteed.

Players are encouraged to:

• Set a personal budget before each gaming session and stick to it.
• Take regular breaks and monitor time spent on the platform.
• Never chase losses by increasing bets beyond their usual limits.
• Use the self-management tools available on the platform if they feel their gaming is becoming a concern.

If you believe your gaming behaviour may be causing harm to yourself or others, please visit the Responsible Gaming page for information on available support options. casinoplush takes reports of problem gambling seriously and will work with affected players to implement appropriate measures.

casinoplush enforces a strict 21+ age requirement. Any account found to be held by a person under 21 will be immediately closed and any balance may be withheld pending investigation.

casinoplush reserves the right to suspend, restrict, or close any account at any time if:

• The account holder is found to be in breach of any of these terms.
• There is reasonable suspicion of fraud, money laundering, or other illegal activity.
• The account holder has provided false, inaccurate, or misleading information.
• Multiple accounts are identified as being linked to the same individual.
• The account appears to be operating in a manner designed to unfairly exploit the platform.

Where an account is closed by casinoplush due to a breach, any balance remaining in the account may be withheld. Players may also request to close their own account at any time by contacting support. A player-initiated closure does not automatically remove the player's data, which is retained in accordance with the Privacy Policy.

casinoplush provides its platform on an "as available" basis. While we make reasonable efforts to maintain service availability, we do not guarantee uninterrupted access and are not liable for losses resulting from downtime, maintenance, or technical issues outside our reasonable control.

casinoplush is not liable for:

• Losses arising from unauthorised access to your account due to negligence on your part.
• Losses caused by reliance on information provided by third parties about the casinoplush platform.
• Indirect, consequential, or punitive damages arising from use of the platform.
• Losses resulting from interruptions to internet service, device failure, or network issues on the player's end.

Nothing in these terms limits liability for fraud, death, or personal injury caused by our negligence, or any liability that cannot be excluded under applicable law.

casinoplush may update these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised date. Where changes are material, casinoplush will make reasonable efforts to notify registered users through the platform or by email to the address on your account.

If you do not agree with any updated terms, you should stop using the casinoplush platform and contact support to request account closure. Continued use of the platform after the effective date of any changes constitutes acceptance of those changes.

If you have questions about these Terms and Conditions, or need help with any aspect of your casinoplush account, please contact our support team:

[email protected]

Support is available 24 hours a day, seven days a week. For common questions about the platform, account setup, and game rules, you may also find answers on the FAQ page.