Your privacy matters to us. This Privacy Policy explains what personal information casinoplush collects, how it is used, who it may be shared with, and how we keep it secure. Please read this alongside our Terms and Conditions.
A quick overview of the most important privacy principles applied across the casinoplush platform.
Every piece of data exchanged between your device and casinoplush is protected by SSL encryption. Your account details, transaction records, and personal information are never transmitted in plain text.
Identity documents submitted for KYC verification are used solely to confirm your eligibility to use the platform. They are stored securely and are not shared with third parties for marketing or commercial purposes.
casinoplush does not sell, rent, or trade your personal information to third parties. Data shared with service partners is limited to what is strictly necessary for platform operations.
Whether you access casinoplush through the mobile browser or the Android and iOS app, your session and account data are handled with the same security standards applied to all platform access points.
Registered players have the right to request access to their personal data, ask for corrections, or request deletion subject to legal retention obligations. Contact our support team to exercise these rights.
casinoplush is operated for players in the Philippines. Data handling practices are designed with the local context in mind, and personal information is not used to target players in other jurisdictions.
casinoplush collects personal information from you when you register an account, complete KYC verification, make transactions, or use the platform. The types of information we collect fall into a few categories:
| Data Type | Purpose | Retention |
|---|---|---|
| Registration details | Account creation and identity | Duration of account + required period |
| KYC documents | Age and identity verification | As required by applicable rules |
| Payment information | Transaction processing | Financial record requirements |
| Session and device data | Security and fraud prevention | Rolling basis, per platform policy |
| Game and betting history | Account records and dispute resolution | Duration of account + required period |
The information casinoplush collects is used for specific, legitimate purposes connected to operating the platform and serving players in the Philippines. We do not use personal data for purposes unrelated to the platform.
casinoplush does not sell or commercially share your personal information. Data may be shared in the following limited circumstances:
casinoplush works with third-party service providers to operate the platform — including payment processors, identity verification services, and technology infrastructure providers. These providers access only the data necessary to perform their specific function and are required to handle it securely and in accordance with this policy.
casinoplush may disclose personal information when required to do so by law, court order, or lawful request from a relevant authority. In such cases, we will disclose only what is legally required and, where possible, notify you unless prohibited from doing so.
Where there is reasonable cause to suspect fraud, money laundering, or abuse of the platform, relevant information may be shared with appropriate parties for investigation or to protect the interests of other players and the integrity of the platform.
casinoplush uses cookies and similar technologies to maintain session continuity, remember your preferences, and support the secure operation of the platform. Cookies are small data files stored on your device when you visit or use the platform.
Most browsers allow you to manage or block cookies through their settings. Note that disabling essential cookies will affect your ability to log in and use the platform normally.
casinoplush applies technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or loss. Key security measures include:
While casinoplush takes reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in protecting your account — keep your login credentials confidential and contact support immediately at [email protected] if you suspect unauthorised access.
casinoplush retains personal information for as long as your account is active, and for any additional period required by applicable legal or regulatory obligations. Account closure does not immediately result in the deletion of all associated data — certain records (such as transaction history and identity verification documents) may need to be retained for a defined period after account closure to satisfy record-keeping requirements.
When retained data is no longer required for its original purpose and there is no legal basis for continued storage, it is securely deleted or anonymised.
As a casinoplush account holder, you have rights in relation to your personal data. These include:
You may request a copy of the personal information casinoplush holds about you. Submit a request to [email protected] from your registered email address.
If your personal information is inaccurate or out of date, you may request that we correct it. Update your account details through your profile or contact support for help.
You may request deletion of your personal data subject to legal retention obligations. Some data may need to be retained even after account closure as required by applicable rules.
You may object to certain uses of your data, particularly for communications. Where your objection is valid, we will cease the relevant processing except where legal grounds override it.
To exercise any of these rights, contact the casinoplush support team at [email protected]. We will respond within a reasonable time and may need to verify your identity before processing your request.
casinoplush is strictly for adults aged 21 and above. The platform does not knowingly collect personal information from anyone under the age of 21. Age is verified as part of the KYC process required before full account access is granted. If we discover that an account has been registered by a person under 21, the account will be immediately closed and relevant data handled in accordance with applicable requirements.
casinoplush may update this Privacy Policy from time to time to reflect changes in the platform, legal requirements, or our data handling practices. When the policy is updated, the revised version will be published on this page with an updated date. For material changes, casinoplush will make reasonable efforts to notify registered users through the platform or by email.
Continued use of the casinoplush platform after the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, please stop using the platform and contact support to request account closure.
If you have questions about this Privacy Policy, want to exercise your data rights, or have concerns about how your personal information is being handled, please get in touch with the casinoplush support team:
Support is available 24 hours a day, seven days a week. For general platform questions, you may also find answers on the FAQ page. For information about account rules and usage, refer to the Terms and Conditions.
Our support team can help with data access requests, corrections, or any concern about how your information is handled.
Available 24/7. See also our FAQ page.
Your personal data is protected. Create your verified account and access slots, live casino, eBingo, and sports betting in Philippine Peso.
21+ only. Gaming involves risk. Play responsibly.